FOLLOW UP YOUR WeCab ORDER
- WeCab brings you a slick, professional follow-up service for your order ensuring you are supported every step of the way during your shared and private taxi experience. In order to bring you the very best taxi experience possible, your order will be followed up before and after your transfer as well as on the day itself.
- Book your Taxi
Before your transfer
As soon as payment has been processed, you will be redirected to an order summary page containing all of your details: departure and arrival points, number of passengers, order reference number, pick-up instructions, etc. This summary contains all information related to the order, both with respect to the journey itself and payment. You will be sent this same information by email. If you do not receive this information, drop us a line at firstname.lastname@example.org and our customer service team will resend the email.
WeCab taxis available leaving from the station
For journeys from one of the stations to Paris or its neighbouring suburbs, you can choose between either a shared or private taxi. For journeys from the station to an airport or another station, only private taxis are available.
On the day of your WeCab transfer
On the day of your journey, we will send you text messages to ensure a smooth, quick pick-up.
- The 1st text displays your taxi pick-up time and place, whether at a specific given address or a meeting spot if you are departing from a station or airport.
- The 2nd text displays the vehicle type along with colour and brand for you to be able to identify your G7 car.
After your WeCab transfer
A few hours after your trip, you will receive an email containing your invoice along with a breakdown of services provided and the rate. Please note that in the event of a return journey, you will receive a single invoice. This invoice will be sent 2 hours following your return journey. If you have a comment to make regarding your journey, you can contact us at email@example.com